Frequently, our work is with a Company that has undergone unsuccessful downsizing or reengineering initiatives that resulted in a deterioration of the organizational and safety culture and reduced safety margins. Our goal is to help develop, implement, and evaluate the best "get well" program possible, one that effectively guides organizational and safety culture transformation. Our services usually involves one-on-one interaction with the executive or manager through a mentoring arrangement. The first step is to determine the skills and leadership or management style of the individual, and after several interviews, prepare a profile describing the strengths and opportunities for their improvement. The challenge is to change or improve the knowledge and experienced leader’s attitudes, and to help them become more successful, particularly during a turnaround or transition period. Our work is tailored to the needs of
the client Company and individuals. The topics of major
concern usually include: mission; values; expectations;
standards; management philosophy and style; organizational
and safety culture; empowerment; conservative decision
making; defense in depth; leadership; change management;
ownership of problems; accountability; results-oriented
performance measures and tracking systems, particularly for
the "soft" management issues related to plans,
groups, and individuals; arrogance and complacency;
"we" versus "they" attitude between
management and staff; regulatory interface; deregulation and
competition; policies, procedures; communication; team work;
recognition or reward systems; incentives; motivation;
delegation; trust; questioning attitude; perceptions;
downsizing, and reengineering of work processes.
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